Transition to New Ticket System – November 20

The Office of the Registrar, along with several other offices, will be transitioning to a new ticketing system, with the anticipated go-live date of Friday, November 20.

Please be aware of the following transition timeline:

  • November 9–19: IT will be working to migrate all open tickets from Zendesk to TeamDynamix. You may continue submitting tickets during this time. You may continue submitting tickets during this time.
  • November 19, beginning at 3:00 p.m.: Please refrain from submitting new tickets to the Registrar's Office through Zendesk to allow time for the transition. Normal ticket submissions are expected to resume on November 20 through TeamDynamix.

If you have an urgent matter while ticket system is unavailable, please email the Registrars Office staff member responsible for the subject area, as listed on our Contacts page.

Thank you for your patience and cooperation as we transition to our new ticketing system.

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